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Which Type of Leadership Approach Engages Employees Most?

10.04.2013
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Great post from the Havard Businesss Review discussing the two of the most common leadership techniques and how they stack up to one another. The conclusion also offers some surprising facts on whether the ‘nice’ or ‘tough’ manager is better to get effective performance from their sales team.

It’s probably no news to most people who work that poor leaders produce disgruntled, unengaged employees. Our research also shows convincingly that great leaders do the opposite — that is, that they produce highly committed, engaged, and productive employees.

And the difference is cavernous — in a study of 160,576 employees working for 30,661 leaders at hundreds of companies around the world, we found average commitment scores in the bottom quarter for those unfortunate enough to work for the worst leaders (those leaders who had been rated in the bottom 10th percentile by their bosses, colleagues, and direct reports on 360 assessments of their leadership abilities). By contrast, average commitment scores for those fortunate enough to work for the best leaders (those rated in the 90th percentile) soared to the top 20th percentile. More simply put, the people working for the really bad leaders were more unhappy than three quarters of the group; the ones working for the really excellent leaders were more committed than eight out of ten of their counterparts.

Originally posted HERE

Published at DZone with permission of its author, David Austin.

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