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We’ve all come across websites with amazing designs only to be frustrated because it was hard to find things or confusing to use. As a web designer or developer, how do you know if this is happening to your website? Statistical applications such as Google Analytics can help, but that’s not enough. To gain greater insight, you should take the time to engage, interact and understand your audience.

Posted by mswatcher  |   Feb 06 2010 / 14:18

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