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User 209965 avatar

By estherschindler
via openforum.com
Published: Jan 17 2013 / 09:55

In the early 1900s, being "in service," as in Downton Abbey, was an honorable profession. This author finds several useful takeaways for business owners about how to deal with customers and staff. (Besides, it's fun. It's Downton Abbey after all.)
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