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By SQLMenace
Published: Dec 10 2009 / 16:47

This is the second article in a multi-article set that describes the basics of Kanban and explores applying Kanban to IT Processes. Part one provides a basic overview of Kanban and how it is used in manufacturing. The remaining parts explore sample scenarios to help generate ideas for your own environment. In this, part 2 of the "Applying Kanban to IT Processes" series, we are exploring a generic help desk environment and how Kanban helps them improve their image, measurability, morale, and task reaction and completion times
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MCII replied ago:

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At least, no mention of Arghile in the whole article.

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