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By mswatcher
via blogs.msdn.com
Published: Jan 07 2008 / 03:41
# "The barrier to change is not too little caring; it is too much complexity."
"To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps."
# "If you want to inspire people to participate, you have to show more than numbers; you have to convey the human impact of the work—so people can feel what saving a life means to the families affected."
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