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Surprise Me!
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By putergirl
via tinyurl.com
Published: Nov 25 2007 / 04:10

Debunking The Cost Of Quality And Productivity
I hear an awful about the cost of quality and how it impacts production in such negative terms. I thought maybe it's time to debunk the myth that investing in quality negatively impacts production.
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dzonelurker replied ago:

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Unfortunately, quality is invisible. Only errors stand out.

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