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By dotCore
via channel9.msdn.com
Submitted: May 01 2013 / 01:11

Microsoft tech troubleshooter extraordinaire Chad Beeder (filling in for Gov who will be back next week) and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.
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