Here are some interesting preliminary findings: 1. Devs care more about Ops than Ops? Around 60% of the responses came from developers or software architects. Do Devs care more about Ops than IT Ops? ;) 2. These production failures can be prevented folks! The top reasons for production failures are “software quality” and “human error.” Do we need better release processes? 3. Too much time needed to recover from failures. Around 55% of failures take more than 30 min to resolve; close to 30% takes more than 60 min! This is hugely disruptive.