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By dotCore
Submitted: Jan 14 2014 / 16:34

According to the company, the widespread outage was the result of a bug it introduced while updating the hundreds of computer servers that drive its massively popular file-sharing service. But the problem was bigger than that. The San Francisco-based startup not only faced countless complaints from users across the net, it was forced to deflect rumors that the service was hacked, something that turned out to be a hoax.
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