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By martinig
via softdevtube.com
Published: May 14 2013 / 08:04

At Wufoo, everyone has to wear multiple hats in our company and that includes manning the inbox and doing customer support every single week. One of the interesting side effects of having a company where designers, developers and even the accountant writing documentation and answering support emails, is that everyone has a stake in making sure the application is as easy to use as possible.
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