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User 209965 avatar

By estherschindler
via simplicity.laserfiche.com
Submitted: Feb 02 2013 / 15:30

You can't improve a business process if you don't understand how that process works. Managers and employees may have a general sense of how things get done in their groups, but describing the business process in a formal way can be a valuable exercise -- and lead to major improvements in efficiency.
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