By mswatcher
via blogs.lessthandot.com
Published: Mar 20 2010 / 14:20
In an IT department there is a tendency to classify operations as being reactive or proactive and, often, pressure to have more of the latter and less of the former. Pressure, that is, until a PC breaks down, a network connection drops, a data record goes missing, or any of a dozen other issues which will ultimately receive more attention than disaster recovery, employee development
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