By rsmiller
via real-user-monitoring.com
Published: Jun 25 2012 / 17:44
Adam Pisoni from Yammer describes traditional enterprise software as being forced to eat soup with a fork when you know very well there are spoons are out there somewhere. He says, consumerization is forcing IT to give out spoons.
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Comments
ohyeah replied ago:
So basically it's give them what they want, not what they need. Hmm.
rsmiller replied ago:
ohyea,
To continue the metaphor, it is about giving them what they need; a spoon. Traditional enterprise software is not usually about giving people what they need in my experience. There are a whole host of reasons for installing it, but the end user is not typically the one who is at the forefront of these decisions. There is a place here where IT and users can find common ground and the business wins.
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