By bloid
via blogs.msdn.com
Published: Aug 20 2008 / 08:35
I don't know why it happens, but it happens with disturbing frequency. A customer wants to report a problem, and then illustrate it with a screenshot or two, but instead of attaching the screenshots, they paste the screenshots inside a Word document (and for some reason it's always Word) and then attach the Word document.
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Comments
Gene Gotimer replied ago:
The comments are well worth reading, more so than the article
Daniel Dyer replied ago:
It's not always Word. I've received screenshots pasted into Excel several times (management types can use Excel for *anything*). I also asked for a copy of the log file once and received a powerpoint presentation that contained a screenshot of Notepad displaying the file.
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