By Thierry.Lefort
via usability.gov
Published: Nov 14 2008 / 09:42
In a usability test, representative users try to do typical tasks with the product, while observers, including the development staff, watch, listen, and take notes. The product can be a Web site, Web application, or any other product. It does not have to be a finished product. You should be testing prototypes from early paper-based stages through fully functional later stages.
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