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By webcircle
via webcirclesydney.wordpress.com
Submitted: Jun 24 2014 / 00:28

As a business, when you do something wrong, there are two ways to deal with the situation. You can either blame the customer, or apologise. Blaming is not good for the relationship the two of you share. You must say sorry. And that’s exactly what internet reputation repair is about – saying sorry.
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