By mitchp
via java.dzone.com
Published: Jun 25 2012 / 12:59
In my previous article I briefly explained the importance of measuring IT OPS to lay the foundations for Continuous Improvement (CI). I then listed what I think are few, indispensable IT OPS measurements that form the basis for a CI environment. The first of these is FALT, (Feature Average Lead Time). Which kind of measure is this and why is it important?
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