By bloid
via vbnotebookfor.net
Published: Sep 11 2007 / 12:43
When we start designing a user interface it should be obvious that we need to understand our users. Hopefully, formal requirements will provide some information but often that’s simply not enough. They may tell us things like what kind of computer, operating system, browser, or installed software a user has and they will describe what functions the program should have but rarely do they say anything about the user themselves. Let’s examine ways we can get to know our users and use that information to improve our programs.
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