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Jakob Nielsen has written some damn smart things about usability, and his work has probably done great things for the web in general. You hate to beat up on a guy like that, but c’mon, it is beyond ridiculous to me to be a self-proclaimed god of usability and have a site as awful as his. I’m not the first one to say it, and I won’t be the last. (Great article on a group makeover from 2004) People have been talking about it for years. Jakob even acknowledges it himself: