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By NBharti78
via agile.dzone.com
Published: Dec 24 2009 / 03:19

The most common excuse that CIO Richard Durnall hears for avoiding change and improvement in IT leadership is that "we’re not Japanese and we don’t build cars." According to Richard, Lean Thinking, and the management paradigm that underpins it, Systems Management Theory, focus on changing the role of leadership; it knows no national or industrial bounds, and this has been proven time again over the last 30 years, from manufacturing to healthcare -- IT leadership is once again lagging behind the management curve.
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yakkoh replied ago:

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The fact that the Japanese system works for CARS is in the news every day: Toyota, Honda are very successful.
But programs are != cars, (manufacturing, assembling cars).
The blog says: "Statistical control techniques can help us improve and refine them."
How? Developing a new program (a big program or a system, of course) is like designing a new car.
Designing is an Art and a Science, it has nothing to do with statistics.

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AllureFX replied ago:

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The way IT managers "manage people" is nothing like the way scientific management advocated "managing people" - nobody manages software developers the way they manage assembly line workers. This article is way too academic without any new insights or specific recommendations.

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jankotek replied ago:

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Just another bullshit. 20 years ago those guys would tell you to outsource, 10 years ago to buy internet stocks...
,

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reboltutorial replied ago:

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Meet Edwards Deming the Spiritual Father of Lean Management and Agile Process, Unkown in his own Country and like God in Japan !
http://demingleanmanagement.com/dr-demings-revolution/

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yakkoh replied ago:

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Thank you for the videos. From the 14 points, some are still difficult to implement in North America, like 11."Eliminate management by objectives". But I don't see how TQM can make better programs.
Just give an example of a program (like a browser or a compiler) built using TQM.

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