By tbalinas
via blog.zenoss.com
Submitted: Feb 15 2013 / 10:08
Gone are the days of ordering & installing new hardware willy-nilly, but virtual resources can still take several days or a week to get usable; meanwhile we’re chasing down requirements, hunting zombie VMs we can kill & reclaim resources from, waiting in queues for admins to finish other tasks. Getting fully-configured & available for the department or customer requesting service could take 2 days – if it’s a fire drill (and we honestly like to avoid that). AWS may be forbidden by policy. And many of us have no personal experience with private clouds, service catalogs, or even how to define items you’d put in such a catalog.
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