So your building or have built a web service, you’ve got a lot of challenges a head. You’ve got to scale software and keep customers happy. Not surprisingly that likely involves keeping your web service up, and that typically starts by setting up some form of monitoring when something goes wrong. In a large organization this may be the job of an entire team, but in a small organization its likely everyone’s job. So, given that everyone will tell you how much monitoring sucks, how do you make it better and hopefully manageable.