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When you examine people in context, synthesize their stories, and apply the results to solve a business or design problem, you are conducting something people call ethnography, design research, user research, contextual inquiry, fieldwork, or whatever. Without getting into labeling it with a cool name, here are the best videos about this type of research activity.

Posted by sabina.idler  |   Submitted: Feb 08 2013 / 10:05

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