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By mikeborozdin
via mikeborozdin.com
Published: Jun 25 2008 / 04:04

A real world example of the fact that user never reads manual.
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nightwind replied ago:

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Good point. Developers should always keep in mind that although the application may in one way or the other occupy them 90% of their time, is the most important work they have ever done or is critical to their personal success or that of their employer.. for the normal user it's not. People don't care about software, applications, UI or all those features you think are important. They just want to get stuff done, now, quickly, without doing something else (like reading a manual) before, so they can get back to the things they think are important. Which is why UI has to bee idiot-proof. Not because all people are idiots - they could very well read the manual, think about everything the software does, think about what to do in what order, carefully execute that plan - but because they don't want to, and they should not need to (unless it has something to do with explosives I guess ;) ). A developer designing a UI should be humble and forgiving to his future users.

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