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Waiting 4 hours to get log files from Akamai is too long to start triaging a problem that end users are already complaining about. When moving more content to a CDN you lose visibility. That’s why Bon-Ton decided to rethink their end user performance strategy as they needed to get live data from every visit, including seeing performance hotspots in 3rd party providers. In this blog post we discuss the requirements they had, why a server-side only approach doesn’t work and how they are now able to proactively solve problems before they read about bad performance of their site on Twitter.

Posted by grabnerandi  |   Jan 30 2013 / 07:51

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