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Surprise Me!
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By rick
via headrush.typepad.com
Published: Sep 28 2006 / 09:49

Why users don't upgrade (and what to do about it)
Why is it that--after we bust our ass to produce a shiny new version of our product--users are so slow to upgrade? WE know it's better. WE know it'll help them kick ass in new ways.
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pte replied ago:

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That graph is so accurate - it can be applied to so many situations.

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jo42 replied ago:

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Newer != Better

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